Privacy Policy
Welcome to LimauLabs! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this privacy policy carefully.
We collect various types of information in connection with the services we provide, including:
- Personal Identification Information: This includes your name, email address, phone number, payment information, and any other information you provide directly to us when you register for an account, make a purchase, or communicate with us.
- Non-Personal Identification Information: This includes technical information about your device and connection, such as your IP address, browser type, operating system, Internet Service Provider (ISP), referring/exit pages, date/time stamps, and clickstream data. We collect this information automatically through cookies and similar technologies.
- Usage Information: Details of how you use our website and services, including the features you use, the pages you visit, and the time spent on those pages.
The information we collect is used for various purposes:
- To Provide and Manage Services: We use your personal information to deliver the services you request, process transactions, manage your account, and provide customer support.
- To Improve Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
- To Personalize User Experience: We may use aggregated information to understand how our users as a group use the services and resources provided on our site, allowing us to tailor content and features.
- To Improve Our Website and Services: We continually strive to improve our offerings based on the information and feedback we receive from you and through analysis of usage patterns.
- To Send Periodic Emails: We may use the email address you provide to send you information and updates pertaining to your account, respond to inquiries, send company news, updates, related product or service information, and marketing communications (you can opt-out of marketing emails at any time).
- For Security Purposes: To protect against fraud, abuse, and security risks.
- To Comply with Legal Obligations: To meet legal requirements and enforce our terms of service.
We do not sell, trade, or rent users' personal identification information to others. We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers will have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency), or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a legal process.
- With Your Consent: We may share your information for other purposes with your explicit consent.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal information may be transferred.
- Aggregated Data: We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include data encryption, firewalls, and secure server facilities. However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Our website uses "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. We use cookies for purposes such as authentication, remembering user preferences, and analyzing site traffic.
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information provided below.
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
Last Updated: 13-Mar-2025
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Pandai Technologies (M) Sdn Bhd
[email protected]
18, Jalan Pinggiran Putra 4A/4, Desa Pinggiran Putra, 43300 Kajang, Selangor, Malaysia